Shipping & Tracking
Find delivery estimates, shipping fees and help with tracking your FOZONO order below.
Shipping destinations
We currently ship to the United States and Canada. Available shipping options for your delivery address are shown at checkout.
Order processing
Please allow 2–4 business days for processing before dispatch. The delivery estimates below start after your order has shipped and do not include processing time.
Shipping options
| Delivery option | Estimated delivery and fee |
|---|---|
| Standard shipping | 10–21 business days US$7.99 for orders below US$49; free for orders of US$49 or more |
| Express shipping | 7–10 business days US$18.99 |
Available shipping options for your delivery address are shown at checkout. Delivery times are estimates, not guaranteed arrival dates.
Free standard shipping
Orders of US$49 or more qualify for free standard shipping to the United States and Canada. The offer is applied automatically; no discount code is needed.
Canada import duties and taxes
For deliveries to Canada, any applicable import duties and import taxes are the customer’s responsibility and are not included in the shipping fees. Customs clearance may cause additional delays.
Track your order
Use the tracking number in your shipping confirmation to check your parcel with the carrier or on 17TRACK. Tracking can take 24 hours to update after the shipping confirmation.
If tracking has not updated or your delivery needs attention, email support@fozono.com with your order number and tracking number.
Address changes and delays
Check your delivery address carefully at checkout. If it needs correcting, email us within 12 hours of placing the order. We can update it only before dispatch. Once it has shipped, contact the carrier to ask whether an address correction is possible.
Rural or remote deliveries may take an additional 1–2 business days. Carrier disruptions and other unforeseen circumstances may also affect delivery estimates. Contact us if you need help with a delayed or missing parcel.
Returns and order issues
For returns, damaged items or quality issues, please see our Return policy or email support@fozono.com.